Frequently Asked Smart Home Collection Questions

What is Smart Home Collection Motorization?

What is the range of products that can be motorized with Smart Home Collection?

What is the warranty?

How do Smart Home Collection Motors Communicate?

How many automated window covering motors can be controlled by a hand held remote?

How does the Pulse Pro communicate?

Does the motor battery ever need to be replaced?

How long will the battery last before it needs to be recharged?

How long does it take to fully charge the motor?

Can I use my cell phone charger to charge the motor?

What is channel 0 for on my remote control?

Can I hide channels that being used on my remote control?

Can I lock the remote control to save the programming functions from being accidentally changed?

Frequently Asked Somfy Questions

What is the range of products that can be motorized with Somfy Automation?

How are Somfy motorized window coverings powered?

How can I download the TaHoma North America App?

What should I do if my TaHoma App freezes/fails to respond?

What is the battery life of the Somfy WireFree motor system?

What is RTS?

What is Zigbee?

What is a channel on a Somfy remote or wall switch?

Can I combine different types of controls to operate my motorized shades and blinds?

How can I download the TaHoma Pro app?

What Smart Home systems can I use to control my motorized shades and blinds?

What is TaHoma Switch?

Are there Somfy programming videos available?

What is the signal range for the Somfy TaHoma Switch and Smart Plug?

Are there Somfy programming instructions available?

How do I install my Somfy automated skylight?

Frequently Asked Smart Home Collection Basics Questions

What is Smart Home Collection Basics Motorization?

What is the range of products that can be motorized with Smart Home Collection Basics?

What is the warranty?

Can I use my original Smart Home Collection plug-in charger kit with the Smart Home Collection Basics motor?

Can I connect the Smart Home Collection Hub with the Smart Home Collection Basics motor?